Libro The Customer Is an A**Hole: Spilling the Tea on the Reality of Customer Behavior De Rose, E. V.

portada The Customer Is an A**Hole: Spilling the Tea on the Reality of Customer Behavior

Formato

Libro Físico

Autor

E. V. Rose

Editorial

Xlibris Us

Idioma

Inglés

N° páginas

Encuadernación

Tapa Dura

Dimensiones

22.9 x 15.2 x 0.8 cm

Peso

0.26 kg.

ISBN13

9781796060355

Categorías

Atención al cliente

The Customer Is an A**Hole: Spilling the Tea on the Reality of Customer Behavior

E. V. Rose (Autor) · Xlibris Us · Tapa Dura

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Reseña del libro "The Customer Is an A**Hole: Spilling the Tea on the Reality of Customer Behavior"

Welcome to the harsh reality of customer behavior. We all live by the golden rule "The Customer is Always Right" but the truth is, they are not. In this book we breakdown the customer from the rudest to the kindest. We also talk about those ugly, defamitory reviews and the effect they have on business and how the bond between the customer and the staff is broken. Its time we show the customer that they are NOT always right. They are an A**hole!