Name: Thanks For Holding: Call Center Nightmares (en Inglés)
Price: 73.38 PEN
Availability: InStock
Author: Danny, Daniel or
ISBN: 9781791514860

portada Thanks For Holding: Call Center Nightmares (en Inglés)

Formato

Libro Físico

Autor

Daniel or Danny

Editorial

Independently Published

Idioma

Inglés

N° páginas

110

Encuadernación

Tapa Blanda

Dimensiones

22.9 x 15.2 x 0.6 cm

Peso

0.16 kg.

ISBN13

9781791514860

Categorías

Esquemas y prácticas de trabajo

Thanks For Holding: Call Center Nightmares (en Inglés)

Daniel or Danny (Autor) · Independently Published · Tapa Blanda

Libro Nuevo

S/ 73,38

S/ 122,30

Ahorras: S/ 48,92

40% descuento

Envío normal

Origen: Estados Unidos (Costos de importación incluídos en el precio)

Se enviará desde nuestra bodega entre el Miércoles 17 de Julio y el Viernes 26 de Julio.

Lo recibirás en cualquier lugar de Perú entre 2 y 5 días hábiles luego del envío.

Reseña del libro "Thanks For Holding: Call Center Nightmares (en Inglés)"

If you have ever worked in phone customer service, then you know that the customer is almost always WRONG! Dealing with absurd requests, complaints, and irrational anger while keeping a smile in your voice makes customer service one of the hardest jobs in the world. Thanks For Holding helps make the demanding work a little bit easier by allowing you to jot down bizarre WTF work scenarios as well as all the lovely things you wish you could have said but didn't. 100 lined pages to fill with "the crazy" you experience every single day on the front lines of taking calls. There is also a section in the back where you can list the Best of the Worst with categories for Most Embarrassing Email Handles, Most Creative Insults you have been called, and of course the Dumbest Customers. Convenient 6" x 9" journal easily stores in your desk for easy access after a customer attacks. Also the perfect size to bring to happy hour where you can share your insane customer service stories with your coworkers and friends. Humorous way to organize unbelievable customer interactions where you are cursed at, threatened, and often left bewildered at how stupid some people can be. Makes an excellent gag gift for anyone who works in a call center or a funny therapeutic treat for yourself.Details: 6" x 9" Design110 Black and White PagesFull Color Premium Glossy CoverSturdy Perfect Binding for DurabilityExcellent Gag GiftPerfect For Coworkers and Employees