Name: Leadership for Smooth Patient Flow: Improved Outcomes, Improved Service, Improved Bottom Line (en Inglés)
Price: 225.31 PEN
Availability: InStock
Author: Jensen, Kirk
ISBN: 9781567932652

portada Leadership for Smooth Patient Flow: Improved Outcomes, Improved Service, Improved Bottom Line (en Inglés)

Formato

Libro Físico

Autor

Kirk Jensen

Editorial

Ache Management Series

Idioma

Inglés

N° páginas

182

Encuadernación

Tapa Blanda

Peso

ISBN

1567932657

ISBN13

9781567932652

Categorías

Sistemas y servicios de la salud

Leadership for Smooth Patient Flow: Improved Outcomes, Improved Service, Improved Bottom Line (en Inglés)

Kirk Jensen (Autor) · Ache Management Series · Tapa Blanda

Libro Físico

S/ 225,31

S/ 450,62

Ahorras: S/ 225,31

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Envío normal

Origen: Estados Unidos (Costos de importación incluídos en el precio)

Se enviará desde nuestra bodega entre el Martes 23 de Julio y el Lunes 05 de Agosto.

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Reseña del libro "Leadership for Smooth Patient Flow: Improved Outcomes, Improved Service, Improved Bottom Line (en Inglés)"

The payoff for improving patient flow goes far beyond shorter wait times. When patients flow smoothly through the care process, nurses and physicians have the time they need to provide safe and compassionate care. Treatment is provided in the optimal setting, which reduces risk and improves outcomes. Patients feel satisfied and recommend your services to others, and your bottom line improves as more patients are treated. This book provides the inspiration, information, and ideas you need to lead patient flow improvement efforts at your organization. You will learn from the successes and failures of the authors--healthcare leaders who have played pivotal roles in patient flow improvement projects. The book begins by explaining the fundamentals of patient flow and providing a solid business case for pursuing improvement efforts. It uses real-life examples to explain common patient flow theories and improvement methods. The heart of the book focuses on the practical information and leadership techniques you can use to foster change and remove the barriers to smooth patient flow. You will learn how to: Break down departmental silos and build a multidisciplinary patient flow team Use metrics and benchmarking data to evaluate your organization and set goals Create and implement a reward system to initiate and sustain good patient flow behaviors Improve patient flow through the emergency department--the main point of entry into your organization The book also explores what healthcare institutions can learn from other service organizations including Disney, Ritz-Carlton, and Starbucks. It discusses how to adapt their successful demand management and customer service techniques to the healthcare environment.